What This Policy Covers
This page explains what CK444 in apk does with the details you hand over when you register, deposit with bKash or Nagad, and play. It covers the website, the Android app and live chat support.
It does not cover other companies. Game studios, mobile wallet apps and the networks that carry your connection follow their own rules, and we cannot answer for what they do with your data.
We rewrite this page whenever our tools change. The text here is the version that applies to your account right now.
The Details We Collect at Sign-Up
Registration asks for your full name, date of birth, mobile number and a password. The number is used to send a one-time code and to match your account against deposits from bKash, Nagad, Rocket and Upay.
- Account details: name, date of birth, mobile number and an email address if you choose to add one.
- Play history: bets, rounds, session length and the titles you open, such as Royal Fishing or Mahjong Ways.
- Device data: phone model, Android version, IP address and browser type.
- Support notes: your live chat messages and the replies our agents send back.
The list stays short on purpose. CK444 in apk does not ask for your employer, your income or your family details, and only the email field on the form is optional.
Payment Records and What We Never Store
Deposits start at ৳150 and can come from bKash, Nagad, Rocket, Upay or a bank transfer. The cashier stores the amount, the time, the reference number and the wallet number you paid from. We never see or keep your wallet PIN.
Payouts go back to an account in your own name. That rule is why the identity check exists: matching the wallet name to the name on your ID keeps money from landing in the wrong hands.
Cookies, Sessions and Device Signals
Cookies keep you signed in between pages and remember small choices like language. Without them the cashier would forget a deposit every time you refreshed the page.
We also read plain log data: IP address, time stamps, crash reports from the app and pages that loaded slowly. That is how the team catches a broken deposit button before it reaches many players.
You can clear or block cookies in your browser. Blocking all of them will stop login and payments from working, so remove them when you finish playing on a shared phone.
Checks Before Your First Payout
Before the first withdrawal we need one photo ID: National ID Card (NID), Passport or Driving Licence. A clear photo of the front, and of the back where the card has one, is enough. Most reviews close within 2 hours.
Verified accounts usually receive money in about 30 minutes. The very first withdrawal can take up to 6 hours while the payment team confirms the account, and the minimum withdrawal is ৳1,100.
Never send a wallet PIN or a one-time code to anyone. CK444 in apk staff will not ask for either. No identity check, bonus review or account unlock needs your PIN, and a message that demands one is not from us.
Who We Share Records With
We do not sell player data. Sharing covers the companies that keep the site running: payment processors for bKash, Nagad, Rocket, Upay and bank transfer, an identity check provider, our hosting partner and fraud screening tools.
Studios such as CQ9, KA Gaming, Habanero, Spribe, Pragmatic Play and PG Soft receive round results, never your name or phone number. A regulator or a court order can require records, and we hand over only what the order names.
Staff access is narrow. A support agent can read your ticket history; only the payment and compliance teams can open ID documents.
How Long Each Record Stays
Records stay while your account is open. After closure we keep the minimum needed for payment disputes, fraud checks and accounting, then delete the rest.
| Record | What it holds | How long |
|---|---|---|
| Account profile | Name, date of birth, mobile number, login history | While the account is open, then until any open payment dispute is closed |
| Deposit and payout log | Amounts, wallet reference numbers, payment method used | For the period our accounting and anti-fraud checks require |
| ID documents from the check | Photo of your NID, passport or driving licence | Held for verification, removed once the record is no longer needed |
| Live chat transcripts | Messages exchanged with the support team | Kept so the next agent can read the case |
| App error logs | Crash reports, phone model, Android version | Short-lived, cleared once the bug is fixed |